Published March 28, 2026 · Updated April 2, 2026
High 5 Casino Review
Award-winning sweepstakes casino with 1,700+ in-house slots, but blocked in 18 US states and redemptions can be slow.
www.high5casino.com4.3
Our Score /5
7
Casino.guru /10
3.3
Trustpilot /5
Min Deposit
$2
Max Bonus
N/A
Wagering
1x
Payout
Skrill
Games
1,700+
Providers
3+
Our Verdict
High 5 Casino is a solid pick if you live in an eligible state and mainly want to play slots for free with a chance at real prizes. The game library is huge for a sweepstakes casino, the 1x wagering on Sweeps Coins is standard, and many players report fast payouts through Skrill. But the 48-hour limit between redemptions, the growing list of restricted states, and the mixed customer service reputation mean you should start small and test the cashout process before committing real money to coin purchases.
About High 5 Casino
The only sweepstakes casino backed by a major game studio (High 5 Games, founded 1995) with 300+ exclusive in-house slots you can't play anywhere else.
High 5 Casino is a sweepstakes casino run by High 5 Games, a game studio founded in 1995 by Anthony Singer and Susan Stein in New York City. The casino launched in 2012 as a social casino on Facebook, then added a sweepstakes model that lets players redeem Sweeps Coins for real cash prizes. It has over 33 million registered players and won the EGR Social Gaming Operator of the Year award in both 2023 and 2024.
The game library sits at 1,700+ titles, mostly slots built in-house by High 5 Games, plus third-party games from Pragmatic Play and NetEnt. There are no table games, no live dealer, and no sportsbook. It is a slot-focused platform through and through. The advertised RTP is 96%, which is above average for social casinos. Purchases start at $2 for Game Coin packages, and the first-purchase bonus packages range from $9.99 to $49.99.
The biggest drawback is availability. High 5 Casino is blocked in 18 US states, including big markets like California, New York, New Jersey, Michigan, and Pennsylvania. Redemptions are limited to one request per 48 hours, and the minimum cashout is 50 SC ($50) for gift cards or 100 SC ($100) for cash. Trustpilot reviews are polarized: some players report getting paid within hours, while others complain about account closures during the redemption process and slow customer support responses.
Pros, Cons & Ratings
Pros
- 1,700+ slots including 300+ exclusive High 5 Games titles not available elsewhere
- No purchase necessary to play and win real cash prizes
- Back-to-back EGR Social Gaming Operator of the Year (2023, 2024)
- iOS app rated 4.6 stars, Android 4.1 with 96K+ reviews
- 1x wagering requirement on Sweeps Coins is fair and standard
Cons
- Blocked in 18 US states including California, New York, and Michigan
- Only one redemption allowed per 48 hours, minimum $50-$100
- Customer support responds to only 45% of Trustpilot complaints
- No table games, live dealer, poker, or sportsbook
- Multiple reports of accounts closed during redemption with vague explanations
Category Scores
Welcome Bonus
Welcome Package
250 Game Coins + 5 Sweeps Coins + 600 Diamonds (no purchase needed)
Min Deposit
$0
Wagering
1x
Type
cashable
Max Cashout
No limit
How Wagering Works
You get 5 free Sweeps Coins worth $5. Play through them once on any sweepstakes game, then you can redeem once you hit the 50 SC ($50) minimum for gift cards or 100 SC ($100) for cash.
Game Contributions
slots
100%
table
Live Casino
Video Poker
No Deposit Bonus
250 GC + 5 SC + 600 Diamonds on sign-up
Wagering: 1x · Max: No limit
Reload
First Purchase Bonus packages: Lucky Deal ($9.99 for 150 GC + 30 SC), Premium Jackpot ($29.99 for 300 GC + 52 SC), Ultimate High Roller ($49.99 for 470 GC + 93 SC), all include Diamonds and 1 SC daily for 7 days
first purchase only, then rotating daily and weekly offers · 1x wagering
Our Take
The no-purchase welcome bonus is tiny at 5 SC ($5 value). The real value is in the first-purchase packages, which give roughly 1.8-1.9 SC per dollar spent. The 1x wagering is great, but you need 50-100 SC minimum to redeem, so the free bonus alone won't get you to cashout without a purchase or a lot of daily login grinding.
Withdrawals & Payouts
Daily Limit
$10,000
Weekly Limit
No limit
Monthly Limit
$100,000
Withdrawal Methods
Deposit only
5 deposit methods accepted
Large Withdrawals
Redemptions over $600 trigger additional security and fraud checks with longer processing. Florida players limited to $5,000 per sweepstakes entry period. May be asked to sign a Winner's Certificate and provide bank statements.
Known Payout Issues
Multiple BBB and AskGamblers complaints about accounts being closed or restricted during the redemption process, often citing multiple account violations. Some players report waiting over a week. The 48-hour cooldown between redemptions frustrates players trying to cash out larger amounts.
Hidden Fee
Credit card purchases may be classified as cash advances by some banks, triggering higher interest rates and additional fees
Games & Providers
Top Providers
Mobile App
iOS
40,000 reviews
4.6
Android
96,000 reviews
4.1
Games
1,500+
Deposit
Yes
Withdraw
Yes
Live Casino
No
Known Issues
Some players report that redemption used to be unavailable on mobile, though the current app advertises prize redemption support. No widespread crash or performance issues reported.
Licensing & Safety
KYC Documents
government-issued ID or driver's license, selfie matching the ID, proof of address (utility bill or bank statement within 3 months)
Additional Verification Triggers
Redemptions of $600 or more trigger additional security and fraud checks. Players may be asked to sign a Winner's Certificate and provide bank statements for large wins.
Regulatory History
Ceased operations in Connecticut, Delaware, New Jersey, Pennsylvania, Rhode Island, and West Virginia in February 2025, bringing the total restricted states to 18. No public record of fines or sanctions, but the company proactively exited states with stricter sweepstakes regulations.
Customer Support
Live Chat
24/7
Wait: minutes to a few hours depending on time of day
support@high5casino.com
Response: 1-3 business days, some report over 2 weeks
Phone
Not offered
Quality: Average
Live chat is available 24/7 but can have long wait times during off-peak hours. Email support is slow and inconsistent. High 5 only responds to 45% of Trustpilot complaints and can take over 2 weeks to reply. Complex issues like account closures and redemption delays rarely get quick resolution. PissedConsumer rates their customer service 2 out of 5.
High 5 Prestige
Points Rate
Based on gameplay activity over the past 30-45 days with Game Coins, Sweeps Coins, and Diamonds
Redemption
Higher tiers unlock bigger daily bonuses (more free SC, GC, and Diamonds) and exclusive prizes
VIP Access
automatic based on play activity, tracked over rolling 30-45 day windows
Worth It?
Decent for active daily players. The tiered daily bonuses give you a steady drip of free Sweeps Coins. But your tier drops if you stop playing for a few weeks, so it rewards consistency over occasional big spenders.
Things to Watch Out For
VPN Policy
Players must be physically located in an eligible state. VPN or location spoofing will result in account suspension.
Account Closure
Multiple accounts are strictly prohibited. Players report accounts being permanently banned when the system detects duplicate IP addresses, even if the second account belongs to a family member. Some accounts closed during redemption with vague policy violation explanations.
Multi-Account
Strictly one account per person per household. Duplicate accounts are terminated and all funds forfeited, including pending redemptions.
Big Win Process
Redemptions of $600+ trigger enhanced verification. Players may need to sign a Winner's Certificate and provide up to 3 months of bank statements. Redemptions over $600 annually may generate a 1099-MISC tax form.
What Real Users Say
3.3
Trustpilot
3,097
Reviews
Yes
Payout Issues
mixed
Reliability
Praise
- 1,700+ slots with 300+ exclusive in-house titles
- Fast redemptions for some players, often under 3 hours via Skrill
- No purchase necessary to play and win real prizes
- iOS app rated 4.6 stars with polished interface
- Back-to-back EGR Social Gaming Operator of the Year 2023 and 2024
- Low $2 minimum purchase for Game Coin packages
Complaints
- Accounts closed or restricted during redemption process with vague explanations
- Only one redemption request allowed per 48 hours
- Customer support slow to respond, only answers 45% of Trustpilot complaints
- Games feel rigged to some players with long cold streaks
- Blocked in 18 US states including California, New York, and Michigan
- No table games, live dealer, or sportsbook
Responsible Gambling
Tools: purchase limits, reality check, time out, self exclusion. Deposit limits: daily, weekly, monthly. Self-exclusion: 1 day, 7 days, 30 days, custom definite period, indefinite (3-month waiting period to lift). Limits can be reduced instantly.
Who Is High 5 Casino For?
Best For
- slot enthusiasts who want free-to-play with real prize potential
- players in eligible states looking for a no-purchase-necessary sweepstakes casino
- mobile players who want a polished app experience
- casual players who enjoy daily login bonuses and slow grinding
Not Great For
- players in California, New York, New Jersey, Michigan, or other restricted states
- table game and live dealer fans
- crypto players
- anyone who needs fast large cashouts without cooldown periods
- players who want variety beyond slots
High 5 Casino vs wow-vegas
High 5 Casino wins
Much larger game library (1,700+ vs 800+), longer track record since 2012, EGR award-winning platform, in-house exclusive games
High 5 Casino loses
Blocked in more US states (18 vs fewer), slower redemption process with 48-hour cooldown, no table games, smaller welcome bonus in SC value
Where Available
us_32_states_plus_dc.
Restricted: AZ, CA, CT, DE, ID, KY, LA, MD, MI, MT, NV, NJ, NY, PA, RI, TN, WA, WV.
Currencies: USD. Languages: EN.
Frequently Asked Questions
Is High 5 Casino legit?
How long do High 5 Casino withdrawals take?
What is the High 5 Casino welcome bonus?
Can I use a VPN?
Responsible Gambling
Gambling is for adults 21+ in US regulated states. Call 1-800-GAMBLER or visit ncpgambling.org. Last verified April 2, 2026.
Researched March 2026. High 5 Casino exited 6 more US states in February 2025. Trustpilot rating is around 3.3 from 3,097 reviews, polarized between 5-star and 1-star. The welcome bonus varies across affiliate sources (250 GC vs 400 GC vs 700 GC) depending on the link used. Game count sources vary between 1,500-1,700+. Covers temporarily removed High 5 from their recommended list in December 2025. Skrill was added as a redemption method to speed up payouts.