Published March 28, 2026 · Updated April 2, 2026
Spin Casino Review
Long-running Microgaming casino with MGA licensing, decent bonus terms, but a tight $4,000/week withdrawal cap.
www.spincasino.com4.4
Our Score /5
7.8
Casino.guru /10
7
AskGamblers /10
1.5
Trustpilot /5
Min Deposit
$10
Max Bonus
$1,000
Wagering
35x bonus amount
Payout
Skrill or Neteller
Games
600+
Providers
N/A
Visa
Mastercard
Interac
eCheck
Skrill
Neteller
Paysafecard
Neosurf
Flexepin
InstaDebit
Payz
MuchBetter
Bank Transfer
Boku
POLi
AstroPay
Apple PayOur Verdict
Spin Casino is a safe pick for players who want a licensed, established casino with a solid Microgaming/Games Global slots library. The 35x bonus wagering is fair by industry standards. But the $4,000/week withdrawal limit will frustrate anyone who wins big, and the customer support is a weak spot based on consistent player complaints. Players who value fast, high-limit payouts should look elsewhere.
About Spin Casino
One of the longest-running MGA-licensed Microgaming casinos, with 20+ years of history and a dedicated iOS app
Spin Casino launched in 2001 as Spin Palace, rebranded to Spin Casino around 2019-2020. It is part of the large Baytree Interactive / Palace Group network that also runs JackpotCity, Ruby Fortune, and about a dozen other brands. The parent company is Super Group (SGHC) Limited, which also owns Betway. The casino holds licenses from the Kahnawake Gaming Commission and the Malta Gaming Authority.
The game library sits at 600+ titles, powered mainly by Games Global (formerly Microgaming's distribution arm), Evolution for live dealer, and a handful of other studios like NetEnt, Ezugi, and Pragmatic Play. Slots make up the bulk of the catalog. The live casino section runs blackjack, roulette, and baccarat from Evolution. Video poker is well represented with 18+ variants.
Spin Casino's biggest selling point is its long track record and MGA/Kahnawake licensing, which puts it ahead of offshore casinos in terms of player protection. The biggest weakness is the $4,000/week withdrawal cap, which is low for an established casino. Trustpilot reviews are rough at 1.5 stars, with withdrawal delays and unhelpful support being the top complaints. The 35x wagering on the welcome bonus is reasonable, but free spins winnings come with a brutal 70x requirement.
Pros, Cons & Ratings
Pros
- Licensed by MGA and Kahnawake with eCOGRA auditing history
- 35x wagering on deposit bonus is better than most competitors
- 600+ Microgaming/Games Global slots plus Evolution live casino
- Established brand operating since 2001 with no major regulatory incidents
- iOS app available on the App Store
Cons
- $4,000/week withdrawal cap is very low for an established casino
- Trustpilot rating of 1.5 stars with frequent withdrawal delay complaints
- Customer support is bot-first with slow, generic email responses
- Free spins come with 70x-200x wagering, making them nearly impossible to cash out
- $50 minimum withdrawal is higher than average
Category Scores
Welcome Bonus
Welcome Package
100% Match up to $1,000 across 3 deposits
Match
100%
Max Bonus
$1,000
Min Deposit
$10
Wagering
35x bonus amount
Expires
60 days
Type
cashable
Max Cashout
No limit
How Wagering Works
Deposit $400, get $400 bonus. You must wager $400 x 35 = $14,000 on eligible games before you can withdraw. Because it is 35x the bonus only (not deposit + bonus), this is more manageable than it first looks.
Game Contributions
slots
100% (excluding NetEnt slots and progressive jackpots)
table
8%
Live Casino
8%
Video Poker
8% (Classic Blackjack and some video poker variants only 2%)
Excluded games:
NetEnt slots, progressive jackpots
No Deposit Bonus
75 Free Spins on registration (no deposit needed)
Wagering: 200x · Max: $100
Free Spins
75 Spins
Mega Mustang Link&Win (varies by promotion) · Wagering: 70x on free spin winnings from deposit bonus, 200x on no-deposit spins
Our Take
The 35x wagering on the deposit match is fair and better than many competitors. But the free spins are a trap: 70x wagering on deposit bonus spins, and a brutal 200x on the no-deposit spins with a $100 max cashout. The welcome bonus split across 3 deposits ($400 + $300 + $300) means you need to deposit the full $1,000 to get the full bonus. Table game players get almost nothing from this bonus at 8% contribution.
Withdrawals & Payouts
Daily Limit
No limit
Weekly Limit
$4,000
Monthly Limit
No limit
Withdrawal Methods
Deposit only
17 deposit methods accepted
Large Withdrawals
With a $4,000/week cap, a $20,000 win would take 5 weeks to fully withdraw. No information found on installment payments for jackpot wins.
Known Payout Issues
Multiple players on Trustpilot and AskGamblers report withdrawal delays of 2+ weeks. Some report withdrawals being reversed back into their casino balance without clear explanation. Deposit is instant but withdrawals can drag. Players who complete KYC promptly generally have fewer issues.
Hidden Fee
Credit card deposits may be classified as cash advances by some banks, adding extra fees. Currency conversion fees may apply if your bank account is not in the casino's base currency.
Games & Providers
Top Providers
Mobile App
iOS
N/A reviews
N/A
Android
N/A reviews
N/A
Games
500+
Deposit
Yes
Withdraw
Yes
Live Casino
Yes
Known Issues
iOS app is on the App Store. Android app was removed from Google Play in some regions; users need to download the APK from the Spin Casino website. Some players report games lagging or freezing on mobile. The $50 minimum withdrawal feels clunky on the mobile interface.
Licensing & Safety
KYC Documents
government-issued ID, proof of address, payment method verification
Additional Verification Triggers
Large withdrawal requests may trigger additional verification steps
Regulatory History
No major public fines or sanctions found. Super Group (parent company) voluntarily exited the U.S. iGaming market in 2025 after evaluating financial performance. The Spin Palace brand in NJ shut down July 2025.
Customer Support
Live Chat
24/7
Wait: connects to bot first, human agent may take several minutes
support@thepalacegroup.com
Response: 24-48 hours
Phone
Not offered
Quality: Poor
Live chat starts with an automated bot that struggles with anything beyond basic questions. Getting to a human agent is difficult. Email responses are slow (24-48 hours) and often generic copy-paste answers. No phone support. Multiple Trustpilot reviewers rate support 1 out of 5. Complex issues like withdrawal delays get escalated and may take days to resolve.
Spin Casino Loyalty Programme
Points Rate
Points earned automatically on all real-money wagers. Exact rates vary by game type and loyalty tier. Slots earn the most points per dollar wagered.
Redemption
Points redeemable for bonus credits in predetermined increments. Exact conversion rates not publicly disclosed.
VIP Access
Privé tier is invitation only, based on play volume
Worth It?
The loyalty program is decent for regular slot players who move up the tiers. But Spin Casino does not publish exact point-to-dollar conversion rates, which makes it hard to calculate real value. The Privé tier is invite-only and presumably offers better rates. Points can expire, so you need to stay active.
Things to Watch Out For
Account Closure
Accounts may be closed for bonus abuse, using multiple accounts, or irregular betting patterns. Terms are standard for MGA-licensed casinos.
Multi-Account
Strictly one account per person. Duplicate accounts are closed and funds may be forfeited.
Big Win Process
With a $4,000/week withdrawal cap, large wins take a long time to cash out. A $40,000 jackpot would take 10 weeks to fully withdraw.
What Real Users Say
1.5
Trustpilot
Yes
Payout Issues
mixed
Reliability
Praise
- Large selection of Microgaming/Games Global slots
- Licensed by MGA and Kahnawake, feels safer than offshore casinos
- iOS app available on the App Store
- Daily free spins and loyalty points keep regulars engaged
- 35x wagering on deposit bonus is reasonable
Complaints
- Withdrawal delays reported by multiple players, some waiting 2+ weeks
- $4,000/week withdrawal cap is frustratingly low
- Live chat connects to a bot first, hard to reach a human agent
- Free spins have 70x wagering and $100 max cashout, nearly worthless
- Some players report withdrawals being reversed back into their account without explanation
Responsible Gambling
Tools: deposit limits, self exclusion, session limits, reality check. Deposit limits: daily, weekly, monthly. Self-exclusion: temporary (various periods), permanent. Limits can be reduced instantly.
Who Is Spin Casino For?
Best For
- Microgaming/Games Global slot fans
- players who want MGA-licensed international casino
- Canadian players
- New Zealand players
- mobile players who want an iOS app
Not Great For
- high rollers (low $4,000/week withdrawal cap)
- table game players (8% bonus contribution)
- players who need fast, reliable withdrawals
- anyone in the US, UK, or Australia
Spin Casino vs jackpotcity
Spin Casino wins
same game library and ownership, slightly cleaner mobile interface
Spin Casino loses
same withdrawal limits and support issues, no real differentiation
Where Available
ca, nz, eu, global.
Restricted: US, UK, FR, AU, SE, NL, DE, BE, AT, CZ, HU, SK, SI, LV, LT, PL, IE, CH, IL, RU, IR, KP.
Currencies: USD, EUR, GBP, CAD, NZD. Languages: EN, FR, ES, PT, IT.
Frequently Asked Questions
Is Spin Casino legit?
How long do Spin Casino withdrawals take?
What is the Spin Casino welcome bonus?
Responsible Gambling
Gambling is for adults 21+ in US regulated states. Call 1-800-GAMBLER or visit ncpgambling.org. Last verified April 2, 2026.
Research based on 15+ sources including Spin Casino official site, Trustpilot, AskGamblers, Casino Guru, PokerNews, Covers, and multiple review sites. Wagering requirements vary by bonus type: 35x on deposit match, 70x on deposit bonus free spins, 200x on no-deposit free spins. The casino is part of a large network (Palace Group / Super Group) that also operates Betway and JackpotCity. Parent company Super Group exited the US market in 2025.